• Privacy Policy

Privacy Policy

General Terms of Use

In order to improve the quality of service and security of data storage of our users, we inform you about the kind of data we save and how we use it on our website info@creator-systems.com (hereinafter - the site). We respect the confidential information of any person visiting our website, so we have prepared this Privacy Policy (hereinafter - the Policy) based on the requirements of the current Ukrainian law and the European Parliament and Council regulations.

This Policy does not apply to sites that are accessed via hyperlinks on our site.

We inform you that we use cookies. With each visit you make to our site, we may collect information regarding the devices you use and the networks you join using our services. This may include information such as: your IP address, account login information, browser type and version, browser plug-in type, operating system and platform, information about your visits, including your route to, through or from our site, products you viewed or searched for, download errors, duration of visits to certain pages, etc. We collect this information through the use of various technologies, including cookies. Cookies are small data sets that are temporarily placed on your computer's hard drive or mobile device to help you use our site more effectively. If you give your approval, this allows us to use cookies every time you use our site.

List of personal data

A list of the users' personal data that may be collected, saved and used while working with the site:

  • your first and last name, identification number, address, phone number, email or other contact information;
  • information about your computer, including your IP address, geographic location, browser type and version, and operating system;
  • information about your visits and use of the site, including duration of visits, page views and navigation routes through the site etc.;
  • information you enter when you use services on our site;
  • transaction information, bank account information, etc.;
  • information contained in any communications with us via email or through our site, including its communication content and metadata;
  • any other personal information that you submit to us and enter while registering on our site.

Purposes of personal data processing

The personal data you provide through the site will be used for the following purposes:

  • administration of our website and business;
  • personalizing our website for you, allowing you to use our services on our website;
  • submitting statements, invoices and reminders of charges;
  • sending you messages;
  • sending you emails based on your individual request;
  • providing third parties with statistical information about our users (but these third parties will not be able to identify any specific user from this information);
  • handling requests and complaints from or about you relating to your use of our site;
  • ensuring the security of our site and preventing fraud;
  • verifying compliance with the terms and conditions that regulate the use of our site (including monitoring personal messages sent through our private messaging service on the site);
  • and other uses.

We also use your personal data for marketing purposes in accordance with the law. When we use your personal data for direct marketing (commercial email and marketing messages about new products, services and offers that we think will be of interest to you), we include links which you can click to unsubscribe from such messages in the future.

Access to your personal information

We may exceptionally disclose your personal information only for the purposes set forth in this Policy to any of our employees, officers, insurers, professional advisors, agents, vendors, etc. 

Personal data may be shared with third parties in the following cases:

  • if you have given your explicit approval for such a transfer;
  • if it is necessary to conclude or execute a transaction between us and a third party for your benefit;
  • if there is a need for the formation and execution of legal procedures (claims, lawsuits, legal proceedings, etc.);
  • if there are valid grounds of public interest;
  • if there are reasonable requests from government authorities that have the power to request and receive such data and information.

We will not share your personal information with third parties except cases described in this Policy.

Retention period of personal data

Your approval of your personal data processing is valid for an indefinite period of time. The retention period of your personal data is unlimited. Your personal data will be processed for no longer than is necessary to process it in accordance with its legal purpose and the purposes defined in this Policy.

Your rights

When you share your personal information to us for processing, you have the following rights:

  • you can request access to your personal data;
  • you can request correction of any incorrect personal data about you;
  • you have the right to request deletion of your personal data;
  • you have the right to limit and object to your personal data being processed, as well as the right to data mobility;
  • you have the right to revoke your approval of your personal data processing at any time.

To realize these rights, you need to request us in writing by sending an email to info@creator-systems.com.

However, please note that certain features of the site that require your personal information may be discontinued upon deletion.

This site is not intended or designed for children under the age of 14. Processing of personal data of minors, aged from 14 to 18 years, is carried out only with the approval of parents (adoptive parents) or trustees.

If you have a complaint about any processing of your personal data, you can appeal to us, to the Commissioner of the Verkhovna Rada of Ukraine for Human Rights or to the court.

Data security

We would like to inform you that in order to protect your personal data, all necessary measures to prevent unauthorized access, modification, disclosure or destruction using appropriate technical and organizational tools have been taken.

We use HTTPS data encryption technology from your browser to creator-systems.com.

Unfortunately, we have to admit that transmitting information over the Internet is not always completely secure. Therefore, as soon as we get your information, we will do everything we can to protect your personal data.

It is your responsibility to keep the password you use to access our site confidential. We will not ask you for your password (unless you are logged in to our site).

Changes to the terms of this Policy

The terms of this Policy may change on the site. In this case, you should periodically review the site. All changes are valid from the time of publication. If you continue to use the site, you agree with the new terms of the Policy applicable at the time you use the site.

Contact Information

If you have any questions about our Policy, you can contact us via email: info@creator-systems.com

Users Consent

Using our site, you confirm that you are aware the conditions of this Policy and rights granted to individuals under Article 8 of the Law of Ukraine "About Protection of Personal Data" and you agree with the terms stated by clicking the field "I agree".